Payment Methods

At Rang Fusion, we accept card payments only via Stripe. All payments are processed securely at checkout.

Payment Security

Your payment security is our top priority. We use industry-standard security measures to protect your financial information.

• SSL Encryption: All transactions are encrypted using 256-bit SSL technology
• Secure Payment Gateways: We partner with PCI-DSS compliant payment processors
• No Card Storage: We do not store your card details on our servers
• 3D Secure: Additional authentication for card payments when required
• Fraud Detection: Advanced fraud detection systems monitor all transactions

Payment Processing

Payment at Checkout

• Payment is processed immediately when you place your order via Stripe
• You will receive a payment confirmation email
• If payment fails, your order will not be confirmed
• You can retry with a different card if payment fails

Payment Confirmation

After successful payment, you will receive:

• Order confirmation email with order details
• Payment receipt via email
• SMS confirmation (if mobile number is provided)
• Order ID for tracking purposes

Please save your order confirmation email and order ID for future reference.

Refund Policy

Refunds are processed according to our Returns & Refunds Policy:

• Refunds are processed within 5-7 business days after return verification
• Refunds are credited to the original card used for payment
• Shipping charges are non-refundable unless the order is cancelled before shipment
• Processing fees (if any) may be deducted from refunds

For detailed refund information, please refer to our Returns & Refunds Policy.

Failed Payments

If your payment fails, possible reasons include:

• Insufficient funds in your account
• Incorrect card details or expired card
• Bank security restrictions
• Network connectivity issues
• Transaction limits exceeded

What to do:

• Verify your payment details and try again
• Contact your bank if the issue persists
• Try an alternative payment method
• Contact our customer support for assistance

Payment Disputes

If you notice any unauthorized charges or payment discrepancies:

• Contact us immediately at Contact@rangfusion.com
• Provide your order ID and transaction details
• We will investigate and resolve the issue within 5-7 business days
• You may also contact your bank or payment provider

Payment Support

For payment-related queries or assistance:

• Email: Contact@rangfusion.com
• Phone: +61 400343267
• Hours: Monday - Saturday, 10 AM - 7 PM (AWST)

Please have your Order ID and payment transaction ID ready when contacting us.